Contact us @ inkandprint.com

If you're experiencing difficulties placing an order, please email us with details of the problem and we'll try to resolve it as quickly as possible. Alternatively you can contact our Customer Service team on 0844 22 55 777 to place your order.

If you'd like to ask a question or make a comment on your experience of using inkandprint.com, please contact us through one of the methods below.

• By email
  Complete our online form to send an email to our Customer Service team. We aim to respond to your email within 24 hours of receipt.
• By telephone
  Call our Customer Service team on 0844 22 55 777, any time between 9am and 5pm, Monday-Friday. (Local rate number for BT users only. As mobile and other network call charges may vary, please refer to your service provider for more details.)
• By telephone from abroad
  Call +44 (0) 844 22 55 777
• By fax
  Fax us on 01293 535560
• By post
  Write to: Customer Services, IPT Ltd, 3 Spindle Court, Spindle Way, Crawley, West Sussex, RH10 1AX.
• Technical support
  If you have any technical queries or questions, call our IPT technical support line on 01293 776812 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it from 9am to 5pm Monday-Friday

Dealing with problems

If you're not satisfied with the level of service you receive online, please do let us know by contacting us as above. If you're still dissatisfied with our response, then please email our Customer Excellence Manager or write to us at:

Amanda Bennett
IPT Ltd
3 Spindle Court, Spindle Way
Crawley
West Sussex
RH10 1AX

We undertake:

• To deal with your complaint fairly, confidentially and effectively
• To respond to your complaint within 5 days and provide a likely timescale for resolving it
• To keep you updated on progress made.